Frequently asked questions
Return Policy
Due to the nature of this product we cannot accept returns and all purchases are final sale. No Worries Balm operates under the premise of happiness, so if you are unsatisfied with your purchase please contact us and we will work to resolve the issue to your satisfaction.
Production and Shipping Time
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Shipping Cost
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Bulk Orders
Please contact us to discuss the options concerning bulk orders.
custom orders
We love special orders!
No Worries Balm strives to find simple solutions for complicated problems.
Our balm was designed to meet the needs of anyone, regardless of their sensitivities. An alternate base is currently available, so if you find that you cannot tolerate our product please reach out. We'll be happy to work with you to try and create a formula that will provide some relief.
Custom orders currently focus on the addition of fragrance and for events such as weddings and showers.
No Worries Soaps are available through special order. We also offer limited release drops of our soaps, follow us on Instagram to be first in line!